My First Review – Lewisham Shopping Centre

On Thursday, I made my trip to Lewisham Shopping Centre. It wasn’t my first visit. So I knew the way there and the parking place, the way to the centre mall.

1. Building Service Management: 6/10
I collected store directory from information centre in the centre mall. The Staff in Lewisham are delivering good service as well. However, the information on the website isn’t that helpful and store directory has no updated information about sales offer and A-Z shops information.
(Management certainly have delivered basic support to visitors, but there are still big area needs to improve.)

2. The layout of shops in Lewisham: 5/10
It isn’t good at all. There is no division of “Teen Zone”. There are over 70 stores and 15 categories in store directory. Everything is on one floor. In my opinion, shoppers would not be attracted to shop here because there is not enough choice and they could be annoyed by teenage school shoppers and this could impact their shopping mood.
(Store relocated service is needed for building management.)

3. Food and drinks: 7/10
The eating places are located in the centre of the mall. There are four restaurants in store directory. But there are more choices outside of shopping centre in Lewisham High Street. (E.g. MacDonald, Sandwich Bar)
(Maybe advertising food store for outside of shopping centre could provide more choices to customer.)

4. Value for money: 7/10
As I mentioned before, there are limited choices from one floor stores’ layout. Lewisham shopping centre is not there for tourists or shoppers outside of Lewisham.
(Their target customers are certainly for local area. But they could spread their building management service to outside of shopping centre, including stores in Lewisham high street.)

In conclusion, Lewisham shopping centre is there for their local visitors. And they need improve their information service. This experiment of visiting them has built up my confidence for starting my online shopping centre. My online shopping centre definitely could help them provide more information of store and sales in their area for their customers.