My Visiting Plan to Westfield Shopping Centre

1. Date to visit: Tuesday, 7th July 2009

2. Website Address: http://uk.westfield.com/london/

3. Opening Time: Standard 1000 – 2100

4. Getting There by Bus: 148 to Shephard’s Bush, alternately download map http://uk.westfield.com/london/images/london/downloads/transport_map.pdf

5. Parking Fees: 2 hrs free parking: http://uk.westfield.com/london/getting-there/car-park-rates/

6. Offers & Events: Lots of sales offers from more than 40 stores. (e.g. FCUK, Warehouse, Reiss), but there is no RSS Feed Function on the site. So I’m not sure this is latest information. http://uk.westfield.com/london/offers-events/offers/

7. Store: there is a search function on the page. Is there for us to find the store that we are planning to visit. However, there is no PDF format store directory for us to get from page. http://uk.westfield.com/london/stores/

8. Luxury Shopping: there is an A-Z store list there for user to follow and find out the location of Brand Store. Also relevant map for each floor are provided. They have done beautifully for people to use in the page. Surprisingly you could find Download Store Guide from here as well. (http://uk.westfield.com/thevillagelondon/assets/thevillagelondon/pdf/westfield_london_mall_guide.pdf) So I print it out. It will guide me shop there. http://uk.westfield.com/thevillagelondon/

9. Plan your visit: you could find the information you need from here before you visit them. Plan ahead. http://uk.westfield.com/thevillagelondon/plan

10. Services: They provide the wide range of service to their visitors from Free Wi-Fi to Hands free Shopping which are quite helpful. http://uk.westfield.com/london/services

11. Contact: Centre Management Reception +44 (0)20 3371 2300 wlreception@westfield-uk.com http://uk.westfield.com/london/contact-us

12. Facilities: Toilets: for disabled customers and Family room, are located on both Ground floor and First Floor.


13. Food and Drinks: There are lots of choices from CAFES to Restaurants which are arranged at The Balcony and The Loft. (e.g. Nando’s, Wagamama, Pizza Express)

My evaluation of information I got from Westfield website is 8/10.
They provided all possible shopping guides to user, but the layout of website a bit complex. It’s not easy to find the information you really looking for like Store Directory or Site Map.
Therefore, this became good news for my online Shopping Centre. I could offer the simplest website to guide users shop.