Review – Westfield Shopping Centre

Today, I made my trip to Westfield London in Shepherd’s Bush. I took the bus with my husband and two babies to there as I planned.

1. Building Service Management: 9/10
I collected store directory from information centre in Ground Floor. There are touching screens available for visitors to check out the store location. (It’s so convenient for visitors to find the way around) However, the information on the website is a bit complex, I took quite a while to find store directory on the website.
(Management certainly have delivered the best support to visitors in the mall, but their website need to upgrade to the simplest layout for visitors to make their shopping plan.)

2. The layout of shops: 10/10
In general, they divided over 185 stores into two sections: the designers’ shops “in the Village” and high street shops. My suggestion is we really need to look into the wallet before you enter the store. Almost everything there is well presented in stores. It’s great place to shop.
(There is no suggestion that I could think of at moment.)

3. Food and drinks: 9/10
The eating places are located in the loft, southern terrace restaurants, and the balcony. There are over thirty Cafe and restaurants in store directory. They have almost every possible well known restaurant there. (e.g. Yam Yam to go, Wagamama, Nando’s). The only concern is these three places which are allocated so far between each other. Is it possible all allocated in one floor?
(If all restaurants were allocated in one floor, visitors will have a good chance to look all around and make their food choice better.)

4. Value for money: 10/10
Well, they have everything you need, but you can easily blow your budget! Although there's shops for every budget so it suits everyone, and visitors could easily do all their shopping in one place—Westfield London!
(Certainly, this is a great shopping centre, no word to say.)

In conclusion, Westfield London is a great shopping centre for everyone. And they need to improve their website design to simplify for visitors checking information and make their shopping plan. My online shopping centre definitely could help them provide more information of store and sales in one page for their visitors.